Integration Xperts is Pakistan’s first value-added reseller for Salesforce, the world’s leading customer relationship management (CRM) platform. Integration Xperts in partnership with Salesforce enables your marketing, sales, commerce, service, and IT teams to collaborate as one from anywhere by enabling businesses of all sizes and industries to digitally transform and build a 360° perspective of your consumers.

Organisations may use Salesforce to focus their staff on the most critical tasks, such as stabilizing their firm, reopening, and providing excellent customer experiences.

Salesforce Sales Cloud

With Sales Cloud, you can expand your business, increase productivity, and make better decisions. Connect teams, close more deals, and streamline your sales process with Salesforce Sales Cloud. As you and your team get up and running, this application will fit your business process. Get expert guidance from Integration Xperts to help you through every stage of setup so your team can build stronger customer relationships.

Salesforce Service Cloud

Salesforce Service Cloud enables the scaling of customer-favourite services to deliver immediate success. It enables organisations to maximize ROI and increase efficiency from the contact centre to the field – all from a single platform. It also increases efficiency in the high-touch service centre by automating customer service and connecting the appropriate channels into a single-agent workspace. Salesforce Service Cloud can also help reduce costs and drive efficiency.

Salesforce Commerce

From discovery to delivery, the platform trusted by industry-leading brands can help you deliver commerce your way. Salesforce Commerce can help businesses cut costs, and increase revenue and loyalty by linking commerce to sales, service, marketing, and other functions.

By truly knowing your customers, this application can help businesses build repeat business and brand loyalty. With connected B2C eCommerce, you can innovate, scale, and achieve your goals faster. With our B2B eCommerce solution, you can now make online purchases easier and generate more revenue.

Salesforce Platform

Improve your Customer 360 by automating processes, developing better apps, and securing data. Salesforce Platform increases efficiency while lowering IT costs. Building apps and workflows on a trusted platform with out-of-the-box security, performance, and governance allow organisations to move faster. Furthermore, the App Development Platform can broaden the reach and functionality of the transition CRM.

Salesforce Marketing

Obtain customers. Engage more effectively. Create long-lasting, trustworthy relationships. All through data-driven digital marketing. Salesforce Marketing allows businesses to save time and money by delivering relevant content via email, web, mobile, and other channels.

This application can assist in providing real-time, one-to-one customer experiences at all touchpoints. With Salesforce’s full suite of digital marketing software solutions, you can strengthen every aspect of your marketing strategy, from understanding an organisation’s data to inspiring engagement across all channels.